A Hotel Staff that Rocks

photo for blog

 

We are managing a meeting at the Westin Georgetown in Washington, DC. This morning we were approached by one of our participants who specifically asked for Pepsi Throwback. I contacted our Meeting Specialist team, Lisa & Sloane right away and asked if they had this soda in house. We had an immediate response and although they did not have it, Sloane, was on her way to CVS and Walgreens to seek out this soda. Well, these two stores did not have it. She reported back and drove to Target and came back with three 12 packs. Our client was thrilled. This is a perfect example of a “go the extra mile” from an attentive and very helpful hotel staff. High five to Westin Georgetown!